Shipping policy

Last updated: September 2, 2026

Where We Ship

Raging Canucks currently ships to addresses within Canada only. We do not currently offer shipping to the United States or other international destinations.

Order Processing

Most orders are prepared and handed over to the shipping carrier within two business days. Business days are Monday through Friday, excluding statutory holidays.

Orders containing products with a longer processing time will follow any additional timeframe stated on the applicable product page.

Shipping Costs

Shipping charges are calculated and displayed during checkout.

Free shipping is available on eligible Canadian orders of $150 or more when the free-shipping option is displayed at checkout.

Delivery Times

Estimated delivery times begin after an order has been handed to the carrier. Delivery estimates are provided for convenience and are not guaranteed. Weather, carrier delays, remote destinations and other circumstances outside our control can affect delivery times.

Tracking information will be provided when tracking is available for the selected shipping service.

Shipping Addresses

Customers are responsible for providing a complete and accurate delivery address at checkout. If you notice an error, please contact us as soon as possible through our Contact page.

We cannot guarantee that an address can be changed after an order has entered fulfilment or been transferred to the carrier. Additional shipping costs resulting from an incorrect or incomplete address may be the customer’s responsibility.

Damaged or Incorrect Orders

Please inspect your order promptly after delivery. If an item arrives damaged, defective or different from what you ordered, contact us within five calendar days of delivery.

Include your order number, a description of the issue and clear photographs of the item and shipping packaging. We will review the claim and provide an appropriate resolution, which may include a replacement, refund or return instructions.

Raging Canucks will cover reasonable return-shipping costs when we confirm that an item was damaged, defective or sent incorrectly.

Missing or Delayed Packages

If tracking shows that a package is delayed, please allow the carrier additional time to complete delivery. If tracking shows that an order was delivered but you cannot locate it, check around the delivery location and with other members of your household before contacting the carrier and Raging Canucks.

Contact us if you need assistance with a missing shipment. We will help investigate with the carrier, although the outcome and timing of a carrier investigation are outside our direct control.